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The AO Smith under-counter reverse osmosis (RO) water filtration system is designed to provide clean, healthy tap water by reducing up to 99% of 90 contaminants, including fluoride, chlorine, chloramine, lead, arsenic, pesticides, PFOA/PFOS, cysts, microplastics, and more. This advanced filtration system has been independently tested and certified to NSF standards 42, 53, 58, and 401.
The system features a dedicated chrome air gap faucet that prevents backflow into the filtration system by draining water out of the air gap hole on the side of the faucet. It is important to ensure the drain line is short, direct, and unobstructed for proper operation.
Replacing the filters is a straightforward process – simply twist out the used cartridge and replace it with a genuine AO Smith replacement filter to maintain contaminant removal. The system includes the first set of filters, RO tank, faucet, and all parts required for under-counter installation.
When installing the system, it is crucial to ensure the tubing is connected all the way. To do this, put a mark 5/8" up from the end of the tube to ensure it is inserted properly into the quick connect. It is also recommended to recheck the connections an hour after the tank is filled with water, which takes about an hour.
If water is leaking from the drain saddle, the drain tube (larger 3/8" red tubing) must be as short and straight as possible. This is a gravity-fed line, and any bends, loops, or dips in the tube will prevent the rinse water from flowing into the drain properly.
During the initial setup, the system may make some noise, such as a quiet gurgling from the air gap faucet or sputtering from air leaving the system. This is normal and should not be a cause for concern.
If the water coming out appears black, it could be due to carbon dust or fines from the new filters. This does not pose any health risks, but it is recommended to flush the system again if desired to clear the discoloration.
To ensure the filter is connected correctly, the cartridge handle should be horizontal, and the handle labeling should be right-side up.
The AO Smith under-counter RO filtration system is available in several models, each with its own set of features and certifications:
AOS-HERO-CHR: Certified to NSF Standards 42, 53, 58, and 401, with a scale control capacity of 365 gallons and a flow rate of 0.8 GPM, suitable for households of 3-4 people.
AO-MF: Certified to NSF Standards 42 and 53, with a scale control capacity of 1,389 gallons and a flow rate of 1.4 GPM, suitable for households of 1-4 people.
AO-MF-ADV: Certified to NSF Standards 42, 43, and 401 +P473, with a scale control capacity of 784 gallons and a flow rate of 1.5 GPM, suitable for households of 4 or more people.
AO-US-200: Certified to NSF Standards 42, 43, and 401 +P473, with a scale control capacity of 500 gallons and a flow rate of 0.5 GPM, suitable for households of 1-4 people.
AO-WH-FILTER and AO-WH-DSCLR: Certified to NSF Standard 42, with a scale control capacity of 600,000 gallons and a flow rate of 7.0 GPM, suitable for whole-home, point-of-entry applications.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
product_dimensions | 19.8 x 15.4 x 16.8 inches; 21.4 Pounds | ||||
item_model_number | AOS-HERO-CHR | ||||
date_first_available | August 28, 2023 | ||||
manufacturer | A. O. Smith | ||||
country_of_origin | USA | ||||
best_sellers_rank | #125,515 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #268 in Under-Sink & Countertop Filtration | ||||
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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